We shall deliver the products to the delivery address specified and keyed in by you on the order form. Your order will be delivered to you via the service of a courier service company appointed by the seller.
We aim to deliver within the time-frame indicated below but we are not able to guarantee any firm delivery dates upon order and to the extent permitted by law, we shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.
Location Delivery time frame:
- Peninsular Malaysia
2 – 5 working days
- East Malaysia (included Labuan)
3 – 8 working days
(Note: There is no delivery during Saturday, Sunday and Public Holiday)
On delivery of the product, you are required to sign for the delivery. You shall examine the goods immediately upon collection for any deficiencies and/or damages before you sign for the delivery.
If you are not satisfied with your purchase (damaged during shipment, wrong item/type), you can send it back to us.
• Returns must be made within 7 days from date of delivery
• Returns must be returned in its original package attached with your receipt or bank remittance proof ( as mentioned in ” return & refund delivery)
Please note that it might not be possible for us to deliver to some locations. If this is the case, we will inform you using the contact details that you provide to us when you make your order and arrange for the cancellation of the order or delivery to an alternative delivery address.